I bought this smoker on sale and the box was falling apart because it has been rained on so much outside. (unsure if its related)
When I set to 225 for example it wont reach temperature for hours. The fire goes out randomly during cooking and the smoker will continue to feed pellets. I clean the burn pot and hopper after every use. I dont have poor quality pellets. Air flow seems sufficient. Not really sure why it cant maintain or reach a temperature but very dissatisfied with this smoker.